Directions

From the Acapulco International Airport take the highway towards Acapulco. Mayan Palace is located inside Vidanta Acapulco and you will find the resort entrance 4 miles on the left. The entrance is right in front of the Autopista del Sol highway.

Guest Information

At Mayan Palace Acapulco, your days begin and end in luxurious living spaces, tastefully decorated and designed for comfort. All Mayan Palace units feature private balconies, cable TV, air-conditioning, ceiling fans, telephone, safe, closet, purified water, and marble bathrooms. Whether you are vacationing as a couple or as a large, extended family, Mayan Palace Acapulco offers spacious units for groups of all sizes: - Hotel units for up to 2 adults and 2 children under 12 years old, with 2 double beds and 1 bath. - 1 Bedroom units for 5 people and privacy for 4, with 1 king bed, 2 sofa beds, a kitchenette and 1 bath. - 2 Bedroom units for up to 8 people and privacy for 6 (a combination of the two previous units) and a kitchenette. The location of the unit will be assigned upon arrival directly by Mayan. RCI DOES NOT ASSIGN THE UNIT.

Urgent Information

"Waterpark will be closed from July 21, 2020 to September 30, 2020." Per local health authorities restrictions on COVID 19, Waterpark is closed.

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Credit card imprint required upon check-in at the resort.

Example: Mayan Palace Owner can confirm the same or Sea Garden, they cannot confirm Grand Mayan. Reservations that violate this rule will be cancelled.

Fees or deposits are charged for some amenities.

Hotel units are recommended for 2 adults and 2 children under 12 years of age

Mandatory State Lodging tax is 3 %. Cash or Credit is accepted.

No Pets. Please contact the resort directly regarding its ADA/general service animal policy.

Prepay the resort fee 48 hours after the unit is confirmed, by accessing the email sent by Vidanta resorts with instructions to pay it online. *For further details about Resort Fee benefits please visit www.premiumvacationbenefits.com *Resort Fee does not cover local taxes. Reservations made less than 48 hrs prior to the check-in date will not be accepted.

Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.

Resort amenities fee is 150.00 U.S. dollars. Only Credit Cards accepted. Mandatory resort fee per Studio unit, per reservation.

Resort amenities fee is 150.00 U.S. dollars. Only Credit Cards accepted. Mandatory resort fee per Hotel unit, per reservation.

Resort amenities fee is 350.00 U.S. dollars. Only Credit Cards accepted. Mandatory resort fee per 1B unit, per reservation.

Resort amenities fee is 550.00 U.S. dollars. Only Credit Cards accepted. Mandatory resort fee per 2B unit, per reservation.

Resort amenities fee is 550.00 U.S. dollars. Only Credit Cards accepted. Mandatory resort fee per 3B unit, per reservation.

Resort amenities fee is 550.00 U.S. dollars. Only Credit Cards accepted. Mandatory resort fee per 4B unit, per reservation.

Security deposit required upon check-in at the resort.

The resort will reflect the RCI reservation 72 hours after it has been confirmed. Consecutive reservations must start on the same day of the week and multiple reservations must be confirmed in same regions. VIDANTA owners can only exchange their week back to a VIDANTA resort equal to or less than the product or property acquired.

This resort has Mandatory Resort Fees. You are required to pay the applicable Mandatory Resort Fee listed in the Fees Tab on rci.com as of the date of confirmation. Pre-payment should be made 30 days before check-in date.